.fop-enquiry-card{margin-top:42px;padding:30px;border:1px solid #e3e5e8;border-radius:22px;background:#fff}.fop-enquiry-form-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:16px;margin:22px 0}.fop-enquiry-form-grid label,.fop-report-form>label{display:grid;gap:7px}.fop-enquiry-form-grid label>span,.fop-report-form label>span{font-weight:700}.fop-enquiry-form-grid .is-full{grid-column:1/-1}.fop-enquiry-form input,.fop-enquiry-form textarea,.fop-report-form input[type=email],.fop-report-form textarea,.fop-crm-status-form select{width:100%;box-sizing:border-box;border:1px solid #e3e5e8;border-radius:13px;padding:12px 14px;font:inherit}.fop-enquiry-success{padding:18px;border-radius:14px;background:#eef9f2;border:1px solid #c9e8d3}.fop-enquiry-success h3{margin-top:0}.fop-report-listing{margin:24px 0 8px}.fop-report-details{border-top:1px solid #e3e5e8;padding-top:18px}.fop-report-details summary{cursor:pointer;color:#697386;font-weight:700}.fop-report-panel{margin-top:16px;padding:22px;border-radius:16px;background:#f8f8f9}.fop-report-panel h2{margin-top:0}.fop-report-form{display:grid;gap:16px}.fop-report-form fieldset{border:0;padding:0;margin:0;display:grid;gap:8px}.fop-report-form legend{font-weight:800;margin-bottom:8px}.fop-report-option{display:flex;gap:8px;align-items:flex-start}.fop-enquiry-status-page{padding:70px 20px}.fop-enquiry-status-card{width:min(800px,100%);margin:0 auto;padding:34px;border:1px solid #e3e5e8;border-radius:24px;background:#fff}.fop-enquiry-status-card h1{margin-top:0}.fop-enquiry-status-badge{display:inline-flex;padding:7px 11px;border-radius:999px;background:#f0f1f3;font-size:12px;font-weight:800}.fop-enquiry-status-badge.is-received{background:#edf4ff;color:#315f9f}.fop-enquiry-status-badge.is-contacted,.fop-enquiry-status-badge.is-shortlisted,.fop-enquiry-status-badge.is-homevisit_set,.fop-enquiry-status-badge.is-homevisit_done{background:#fff6df;color:#815d11}.fop-enquiry-status-badge.is-approved{background:#e8f5ed;color:#287a4b}.fop-enquiry-status-badge.is-not_suitable,.fop-enquiry-status-badge.is-cancelled,.fop-enquiry-status-badge.is-withdrawn{background:#fff0ee;color:#9a3a2d}.fop-enquiry-status-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:14px;margin:24px 0}.fop-enquiry-status-grid>div{padding:14px;border-radius:13px;background:#f7f7f8}.fop-enquiry-status-grid dt{font-size:12px;color:#697386}.fop-enquiry-status-grid dd{margin:4px 0 0;font-weight:700}.fop-enquiry-message{margin-top:24px}.fop-enquiry-alert{margin-top:22px;padding:15px;border-radius:13px;background:#fff0ee;color:#8b3428}.fop-crm-list{display:grid}.fop-crm-row{display:flex;justify-content:space-between;gap:20px;align-items:center;padding:16px 0;border-top:1px solid #e3e5e8;text-decoration:none;color:inherit}.fop-crm-row:first-child{border-top:0}.fop-crm-row.is-unread strong{font-weight:900}.fop-crm-row__main{display:flex;align-items:center;gap:11px}.fop-crm-row__main>div{display:grid;gap:4px}.fop-crm-row__main span,.fop-crm-row__right time{color:#697386;font-size:13px}.fop-crm-row__right{display:flex;align-items:center;gap:14px}.fop-crm-dot{width:9px;height:9px;flex:0 0 9px;border-radius:50%;background:#d84435}.fop-crm-detail{display:grid;gap:22px}.fop-crm-detail__top{display:flex;justify-content:space-between;gap:20px}.fop-crm-detail__top h2{margin:0}.fop-crm-pet{display:grid;grid-template-columns:58px minmax(0,1fr) auto;gap:14px;align-items:center;padding:14px;border-radius:14px;background:#f7f7f8}.fop-crm-pet__image{width:58px;height:58px;border-radius:11px;overflow:hidden;display:grid;place-items:center}.fop-crm-pet__image img{width:100%;height:100%;object-fit:cover}.fop-crm-pet>div:nth-child(2){display:grid;gap:3px}.fop-crm-pet span{color:#697386;font-size:13px}.fop-crm-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px}.fop-crm-grid>div{display:grid;gap:4px;padding:14px;border-radius:13px;background:#f7f7f8}.fop-crm-grid span,.fop-crm-message>span,.fop-crm-status-form label>span{font-size:12px;color:#697386;font-weight:700}.fop-crm-message{padding:18px;border:1px solid #e3e5e8;border-radius:14px}.fop-crm-message p{margin-bottom:0}.fop-crm-status-form{display:flex;align-items:end;gap:12px}.fop-crm-status-form label{display:grid;gap:6px;min-width:250px}.fop-crm-cancel-form{text-align:right}.fop-text-button.is-danger{color:#a23a2e}.fop-crm-actions{display:flex;gap:10px;flex-wrap:wrap}.fop-dashboard__nav-badge{display:inline-flex;align-items:center;justify-content:center;min-width:20px;height:20px;padding:0 6px;margin-left:6px;border-radius:999px;background:#d84435;color:#fff;font-size:11px;font-weight:800}.fop-dashboard__nav-link{display:flex!important;align-items:center;justify-content:space-between;gap:8px}
@media(max-width:720px){.fop-enquiry-form-grid,.fop-enquiry-status-grid,.fop-crm-grid{grid-template-columns:1fr}.fop-enquiry-form-grid .is-full{grid-column:auto}.fop-crm-row{align-items:flex-start}.fop-crm-row__right{display:grid;justify-items:end}.fop-crm-status-form{display:grid}.fop-crm-status-form label{min-width:0}.fop-crm-pet{grid-template-columns:52px minmax(0,1fr)}.fop-crm-pet>a{grid-column:1/-1;justify-self:end}}
.fop-dashboard__stats{grid-template-columns:repeat(4,minmax(0,1fr))}
@media(max-width:900px){.fop-dashboard__stats{grid-template-columns:repeat(2,minmax(0,1fr))}}
@media(max-width:520px){.fop-dashboard__stats{grid-template-columns:1fr}.fop-stat-card:first-child{grid-column:auto}}


/* Enquiries v3 — realtime, wrapping filters. */
.fop-crm-live-controls{display:grid;grid-template-columns:minmax(220px,1fr) minmax(220px,360px) auto;gap:12px;align-items:center;margin-bottom:18px}.fop-crm-live-controls input,.fop-crm-live-controls select{width:100%;box-sizing:border-box;border:1px solid #e3e5e8;border-radius:13px;background:#fff;padding:12px 14px;font:inherit}.fop-crm-reset{border:0;background:none;padding:8px 2px;color:#697386;font:inherit;font-weight:700;cursor:pointer}.fop-crm-reset:hover:not(:disabled){color:#303238}.fop-crm-reset:disabled{opacity:.4;cursor:default}.fop-crm-tabs{display:flex;align-items:center;flex-wrap:wrap;gap:7px 20px;padding:2px 0 13px;border-bottom:1px solid #e3e5e8;overflow:visible}.fop-crm-tabs button{display:inline-flex;align-items:center;gap:5px;padding:0;border:0;background:none;color:#697386;font:inherit;font-size:14px;font-weight:700;cursor:pointer;white-space:normal}.fop-crm-tabs button:hover{color:#303238}.fop-crm-tabs button.is-active{color:#171717;text-decoration:underline;text-decoration-thickness:2px;text-underline-offset:5px}.fop-crm-tabs button span{font-size:12px;font-weight:800;color:inherit}.fop-crm-list-summary{padding:14px 0 2px;color:#697386;font-size:13px}.fop-crm-list-summary strong{color:#303238}.fop-crm-row[hidden]{display:none!important}.fop-crm-grid>div{position:relative;padding-right:72px}.fop-crm-mini-action{position:absolute;right:12px;top:50%;transform:translateY(-50%);display:inline-flex;align-items:center;justify-content:center;min-height:30px;padding:5px 10px;border:1px solid #e3e5e8;border-radius:999px;background:#fff;text-decoration:none;font-size:12px;font-weight:800}.fop-crm-workflow{display:flex;align-items:end;justify-content:space-between;gap:16px;flex-wrap:wrap;padding-top:4px}.fop-crm-resend-form{display:flex;align-items:center}.fop-crm-detail>.fop-crm-actions{padding:2px 0}.fop-crm-index .fop-dashboard-card__header{margin-bottom:18px}
@media(max-width:800px){.fop-crm-live-controls{grid-template-columns:1fr 1fr}.fop-crm-reset{grid-column:1/-1;justify-self:start}.fop-crm-tabs{gap:8px 16px}.fop-crm-workflow{display:grid}.fop-crm-resend-form .fop-button{width:100%}.fop-crm-grid>div{padding-right:14px}.fop-crm-mini-action{position:static;transform:none;justify-self:start;margin-top:6px}}
@media(max-width:520px){.fop-crm-live-controls{grid-template-columns:1fr}.fop-crm-reset{grid-column:auto}}

/* Cloudflare Turnstile on public enquiry/report forms */
.fop-public-turnstile{margin:20px 0 18px;max-width:100%;overflow:hidden}.fop-enquiry-error{margin:0 0 18px;padding:13px 15px;border-radius:10px;background:#fff0ed;color:#943829;font-weight:700}